Contact us
Questions about sizing, personalisation or an order you have already placed? Write us an email and we will get back to you.
Get in touch
Write us an email
The best way to reach us is by email — a real person reads every one, and we usually reply within one working day.
contact@emshirtsandshoes.co.uk
Email usWriting about an order? Please include your order number so we can look it up straight away.
FAQs
Common questions
Our fan shirts run true to a regular UK fit. If you are between sizes, or prefer a looser fit, size up.
Adults run S to 4XL. Kids kits are sized by number — 16 (3–4 years) through to 28 (13–14 years).
Yes. Add any name (up to 12 characters) and any number (up to 2 digits) on the product page at no extra charge.
Leave the fields blank if you would rather have a plain shirt.
Orders are dispatched within 1–2 working days and delivery usually takes 7–13 days from the day you order.
UK delivery is £4 for one item. For baskets of two or more items, delivery is £2.50 per item.
Non-personalised items bought online can be cancelled up to 14 days after delivery, then must be sent back
within a further 14 days. Shirts printed to your specification cannot normally be returned just because you
changed your mind, but faulty, incorrectly printed or misdescribed items remain protected by your statutory rights.
To start a return, email contact@emshirtsandshoes.co.uk and include:
To start a return, email contact@emshirtsandshoes.co.uk and include:
- Your order number
- Whether you are cancelling or reporting a fault
- A clear photo where the item is faulty or incorrectly printed, if practical
Patches are the competition badges worn on the sleeves — Premier League or Champions League.
They are optional. Choose "None" for a clean sleeve, or pick the competition you want on the product page.